Shipping policy
Shipping Policy
At Aaksh, all our pieces are made-to-order, keeping sustainability and conscious production at the heart of what we do. Below are the details regarding our shipping process:
1. Processing Time
Since each piece is handcrafted only after your order is placed, please allow 7–15 working days for production. We’ll notify you once your order is ready and shipped.
For any urgent requirements you can Dm us on our instagram page. If it will be possible we will assist you over there.
2. Shipping Time
-
Domestic Orders (within India): 3–7 business days after dispatch
-
International Orders: Currently, we do not offer international shipping.
3. Shipping Charges
-
Prepaid Orders: A nominal fee of 120/- is applicable on all orders.
-
Cash on Delivery : Currently not available.
4. Order Tracking
Once shipped, a message will be shared with you via email or WhatsApp.
5. Delays
While we strive to deliver on time, unforeseen delays (weather, logistics, festivals) may occur. We appreciate your patience and understanding.
6. Address & Delivery Issues
Please ensure your shipping address and contact details are accurate at the time of checkout. Aaksh is not responsible for failed deliveries due to incorrect addresses or unattended parcels.
7. Multiple Items
If your order contains multiple items, they may be shipped together or separately depending on production timelines. You’ll be informed accordingly.