Terms of service

Terms of Service

Welcome to Aaksh. By using our website and placing an order, you agree to the following terms and conditions:

1. Product & Order Policy

• All products are made to order, ensuring minimal waste and sustainable practices.

• Once an order is placed, it cannot be cancelled or modified.

• We reserve the right to refuse or cancel any order in the event of pricing errors, stock unavailability, or suspected fraud.

2. Return & Exchange

• We do not accept returns as all items are custom-made.

• Only defective or damaged items are eligible for exchange, subject to providing an unboxing video within 24 hours of delivery.

• No exchanges will be processed without valid proof as per our Return Policy.

3. Shipping

• We aim to dispatch all orders within the stated time frame. However, delays due to unforeseen circumstances may occur.

• Aaksh is not liable for delays or issues caused by third-party courier services.

4. Intellectual Property

• All content on this site (photos, designs, logos, text) is the intellectual property of Aaksh and may not be used without permission.

5. User Conduct

• Users agree not to misuse the website or its content for any unlawful or unauthorized purposes.

• Any violation of these terms may result in restricted access or legal action.

6. Privacy

• Your personal information is handled securely. Please refer to our Privacy Policy for more details.

7. Changes to Terms

• Aaksh reserves the right to update or modify these Terms of Service at any time. Continued use of the website indicates acceptance of the revised terms.